Support
Need help or have an idea for a new scene? Write to lokiwuxi@gmail.com. We usually reply within two days.
Playing a scene
Tap any scene to play it full screen. Tap the screen to show the buttons: ✕ closes the scene, the speaker turns the music on or off. The buttons hide again after a few seconds, and the screen stays on while a scene plays.
If the screen crops the scene (for example an iPhone held upright), drag to choose which part to show. Joyscape remembers it for each scene.
Arranging decorations (iPhone and iPad)
Tap the pencil on a scene card to make your own copy. In the editor:
- Drag a decoration with one finger to move it.
- Pinch with two fingers to make it bigger or smaller; turn two fingers to rotate it.
- Use “Send Backward” and “Bring Forward” to change what sits in front.
- Tap “Add Element” to place more items from the library.
Changes are saved automatically. Your scenes appear under “My Scenes” on the home screen.
Apple TV
Choose a scene and press Play. On the Siri Remote, Play/Pause turns the music on or off, swiping adjusts the view, and Back returns to the scenes. Arranging decorations is available on iPhone and iPad.
Purchases
Restoring a purchase. Tap any locked scene to open the unlock screen, then tap “Restore Purchases”. Use the same Apple Account you bought it with.
Other devices and family. The Christmas Collection is a one-time purchase that works on your iPhone, iPad and Apple TV, and with Family Sharing.
Refunds. Purchases are handled by Apple. To request a refund, visit reportaproblem.apple.com.
Saving battery
Scenes run at a reduced frame rate, and lower still in Low Power Mode. For hours of display on an iPhone or iPad, keep it plugged in.